Cross Country Moving Group

I used the Cross Country Moving Group to relocate back to Colorado, when I finally left Florida after the Navy. This was to be my first major move alone and I was a bit nervous. My father recommended Cross Country moving Group to me, so I decided to give them a call and see if this was something I could do. Right off the bat I was blown away by their customer support and their eagerness to get me to my final destination. They not only packed and loaded all of my belongings but unpacked it upon arrival. The best part, everything was in one piece and there was no damage to anything, including all of my office equipment! Highly recommend this company for cross country moves!

Move size: 2 Bedroom Home Service cost: $3982

I am a nurse practitioner and have made professional moves in the past and this was by far the worst moving experience of my life. I have three children and booked this move 6 weeks in advance in order to try to make it as smooth as possible.
- My initial estimate was very inaccurate and the final price was more than DOUBLE the estimate despite only adding a few additional items.
-My movers never came in the two day window I booked. They claimed they had a "flat tire" and they were 2 hours away and that was at 1pm on the second day of the potential move.
-They were 3 hours late on the day they finally arrived.
-They broke several of my boxes and my filing cabinet loading the truck
-They handled the piano TERRIBLY even though we paid a special $200 fee for special handling.
-They had NO blankets or anything to cover any of my furniture even though that was listed as a part of the contract.
-They arrived smelling of marijuana
-The movers stole one of our kitchen items
-They were 6 hours late delivering my items

This was a devastating experience and the company reimbursed me $200 therefore recognizing how terrible they were but for a $7000 move that is basically a joke. I am happy to provide anyone on here photos and video of just how terrible this moving broker is- they clearly do not have any vetting process for the local moving companies they order.

Move size: 4 Bedroom Home Service cost: $7000

Cross Country Moving Group have been amazingly helpful, I had a previous moving company and they fumbled the job , ended up dropping a box filled with expensive China dishware before they even packed it! Furiously I searched the webs for another company and saw the reviews and figured id give them a try. They arrived on time and carefully packed up my all my belongings meticulously, as we moved across the country they kept in touch with us along the way and let us know there would even be a brief delay due to bad weather. They arrived a few hours later but made up for lost time with how efficient they worked , They had the truck unloaded and all furniture moved in the house in a less than a few hours.If I need to move again, I definitely will use these guys!

Move size: Studio Service cost: $113

I was incredibly pleased with Cross Country's work. I had heard horror stories about moving companies and I have never done a move this extensive before. This was the first time I have ever had to relocate for work. CC offered professionalism and order even when I was doing my best to have a nervous breakdown. All of my furniture and knick-knacks arrived without issue, including my favorite vase received from a dear friend almost 20 years ago. I had to make my move without much notice so I appreciated their attention to detail and patience even as I was feeling overwhelmed.

No bait and switch when it comes to pricing which was huge for me. I was on a very limited budget and I absolutely couldn't afford to have any "unexpected charges" come up later.

Very pleased with service.

Move size: 1 Bedroom Home Service cost: $2908

I have never been more impressed with a company as I am with Cross Country Moving Group. I did a long distance move recently and chose this company. I normally wouldn't use a moving company. When my husband was in the Navy, we always had stuff broke, never arrived on time, or just outright lost some of our stuff. I had a pretty tall order too. My husband has a huge garage, and that was my biggest worry because just thinking about packing it overwhelmed me. Luckily, I didn’t have to worry either because their movers were so prepared and had it done in no time. I had a short time to move, and even though it was last minute, my bill was still affordable, coming in around 3500.00. Which really impressed me. The staff were kind, very organized and paid attention to every little detail. I loved making this move because I didn't have to stress it one little bit. I would definitely tell anyone doing a big move to use this company.

Move size: 3 Bedroom Home Service cost: $3650

With a million choices out there, I was not sure which moving company to go with. I had done some research and heard both positive and negative things about different moving companies. My cousin recommended Cross Country Moving Group to me, so I decided to go with them. Sure enough, my move went smoothly, and my moving anxiety began to diminish! (Thank goodness..) Everything came to my new house safe and neat. The workers who delivered my property were polite and understanding. Every step of the way I was able to easily get ahold of whoever I needed to ask questions and coordinate my moving plans. Not to mention, the pricing quotes I received from other companies were significantly more than the what I paid with Cross Country. Needless to say, I will be recommending them to friends and family.

Move size: 2 Bedroom Home Service cost: $3400

Cross Country Moving Group exceeded my expectations in more ways than one! First off their customer service is top notch and their staff is friendly and easy to work with. They went above and beyond making my relocation easier than I could have ever imagined. I was nervous at first because I had never used a moving company and have acquired some pretty nice furniture the past few years and didn’t want it damaged. NOTHING was damaged and they treated my furniture like it was their own! Overall my experience was great, I would recommend Cross Country Moving Group to anyone looking to get things moved within a tight time frame and hassle free, I had everything delivered on time and it made my transition to the west coast easy as pie. Thanks again guys!

Move size: 2 Bedroom Home Service cost: $3100

Cross Country Moving Group made moving easy for me and my girlfriend. We were moving from one side of the state to the other and really didn’t want to deal with the hassle of renting a van ourselves. On top of that, we were both really busy with work and didn’t have the time to pack everything. Cross Country Moving Group allowed us to move with little effort on our part. The communication was super clear throughout the entire process. The team was friendly and easy to work with. They went above and beyond our expectations by helping us set up our television and other appliances at our new place. I would recommend them highly to anyone, especially if you want to save a lot of time and effort. Our move was practically stressless, yet still affordable. Thanks CCMG!

Move size: 2 Bedroom Home Service cost: $2400

Positives-
1.Once we got the Cobra Van Lines driver's phone number, we finally found out when we would get our delivery. CC Moving could give us no tracking information.
2.We did get our delivery in CA. one week after it was picked up in CO.
Negatives-
1.Despite a much higher price on moving day and despite the BOLDED message in CC Moving paperwork that we were to contact them if there was a discrepancy between their quote and the movers price, no one was available at CC Moving when we attempted to call them.
2.Our many hours spent itemizing our belongings seemed unnecessary as the mover came in and did a walk around estimate and based the cost on that estimate.
3.Communication with Cross Country was terrible, particularly with Josh, who assured us that if there was a problem on moving day with a price difference as past reviewers had mentioned, he would be available to help. See #1 above. Annie, as well, never got back to us about the price difference between the quote by CC Moving after she requested we send a copy of the inventory and what the movers actually charged. Price went from $4948 to $6373 which she admitted was a large increase.
4.Our dining room table leg was broken either when taken apart at our home or put together at the new home and no one mentioned it but merely put some tape around it. (See photos).

Move size: 3 Bedroom Home Service cost: $6373